Managed Services
Partner with us for managed services to extend your team and improve your tech infrastructure, security, and overall efficiency.
Support
Dedicated to meeting your support needs.
Managing enterprise technology is time-consuming, requires deep technical knowledge, and depends on specialized staff who are not always available to organizations. TESCHGlobal’s US-based team offers managed services to give organizations a comprehensive and operational managed IT service. We call it Flare Support.
TG’s Flare Support provides:
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- Access to Online Support Portal for ticket management
- Dedicated Customer Support Personnel
- Defined Protocols for: Response Time, Update Frequency, and Support Mode for all support levels (Mission Critical, Urgent, High, Medium, Low)
- Clear and Concise Support Guidelines
Attentive
Responsive
Committed to excellence
Thorough
Timely
AWS
AWS Services
Security & Compliance
Meet core security and compliance requirements and benefit from a network architected to protect your information, identities, applications, and devices.
Backup & Restore
Deploy a more efficient backup and restore solution on AWS to help reduce the risk of data loss and save on legacy infrastructure maintenance costs.
Cloud Migration
We will help assess, plan, and support your data migration to the cloud, saving you time and money.
Networking & Content Delivery
Achieve greater workforce continuity, simplified IT operations, enhanced user productivity, improved security, and lower IT costs.
Governance
We help you avoid risks by instituting key cloud governance practices and solutions.
Storage
Extend your on-premises storage to seamlessly run production workloads on AWS without rearchitecting applications.
Levels
Support Levels
Standard
Standard
Standard Flare Support is available as needed through an online ticketing portal. Tickets are addressed during standard business hours. Weekday proactive monitoring services for:
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Critical Applications
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Infrastructure Support in any cloud
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Network Management
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Critical
Critical
Critical Flare Support adds peace of mind with 24/7 phone support. When mission-critical issues occur, our team will be reachable in a faster, more convenient way for you.
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- All services provided under Standard Support
- 24/7 phone support
- 365 days per year
Testimonials
What People Are Saying
TESCHGlobal has allowed us to meet technical needs that we couldn’t allocate to internal resources. They have been a valuable partner in helping us to meet goals and provide efficient tools to manage our day-to-day processes!
As a frontline physician trying to find my way in the start-up world, I’ve appreciated that TG has always been responsive to my schedule and budget. They’re skilled at bridging the gap with non-computer savvy people, and their healthcare IT experience ensures we’re developing my solution efficiently and in compliance with healthcare standards.”
Office
1350 14th Ave. Suite 1
Grafton, WI 53024
marketing @ teschglobal.com
Call Us
877.987.7728