Should You Invest in AI for Service Automation?

Should You Invest in AI for Service Automation?

The last time you contacted your pharmacy or telecoms provider, did you interact with a chatbot or a live person? These days it can be hard to tell the difference, and that’s the point. Artificial intelligence (AI) technology – defined as a machine doing something a...
Snowflake: A Solution to Data Warehousing

Snowflake: A Solution to Data Warehousing

I know what you’re thinking: Another article on data warehouses….. snoozeville.  Snowflake, I promise you, is about to shake things up. Picture neon signs flashing “Pay as you go!” and “Data access for all!”   Snowflake is a data warehouse built for, and in, the...
Demystifying Machine Learning and Predictive Analytics

Demystifying Machine Learning and Predictive Analytics

One of the most powerful steps organizations can take today to modernize their business intelligence (BI) capabilities is integrating predictive analytics. Predictive analytics is a practice that encompasses a variety of statistical techniques that analyze current and...
Talend’s Recent Upgrade Knocks it Out of the Park

Talend’s Recent Upgrade Knocks it Out of the Park

Authored by: Kelly Ross   As a development platform for data management, Talend was already in a class by itself before its recent update. With 1,091 existing connectors, it can ingest almost any kind of data.   Talend 7.0.1 adds features and functionality that...